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FAQs
- Why does the DVLA provide First Parking with registered keeper details?
- How can the charge be enforceable if there is an early payment discount?
- How to appeal a parking charge?
- I have submitted an appeal but have not received a response. How long will it take for my appeal to be processed?
- Who should I contact if the parking ticket machine is out of order?
- What is POPLA?
- Do parking charges increase if I lose my appeal with POPLA?
- What will happen if I wasn’t the driver?
- I regularly use a car park managed by First Parking, can I get contract parking or a season ticket?
- I tried to pay for parking and didn’t receive a ticket from the machine, is this a problem?
- Why have I received a parking charge from First Parking?
- Why are car park management services required?
- Does First Parking have the authority to issue parking charges?
- Is First Parking’s appeals process fair?
- I didn’t sign a contract, so how can a contract be formed with the driver?
- I am a blue badge holder; aren’t I exempt from private parking rules?
- If I ignore my parking charge, what happens?
- What happens if one of my customers gets a parking ticket from an ANPR system?
- Do ANPR systems work all year round?
- How much does ANPR technology cost?
- Do First Parking monitor car park sites?
- How do you distinguish between authorised and unauthorised vehicles?
- What type of car park is ANPR suitable for?
- What is ANPR?
Awards & Accreditations
- Member of the British Parking Association
- Approved Operator (BPA)
- Healthcare Parking Charter
- Higher & Further Education Parking Charter
- ESPO Framework Supplier
- CyberEssentials Plus
- SafeContractor Approved
- ISO 14001:2015
- ISO 9001:2015